The most impactful presentation at the Ragan Social Media Summit for me was by Jeremiah Owyang where he spoke on three ways social business must scale. His thoughts and presentation are available on his blog and I am embedding his shared presentation below. I recommend reviewing the presentation to get an idea of where we’re [...]
After spending three days at the Ragan Communications Social Media Summit hosted by Cisco in San Jose, California June 9-11, 2010, I left with a renewed realization that discussing social media strategy and tools are co-dependent. And just so you know, I was fortunate enough to work on the conference programming with Ragan and Cisco. [...]
I talk frequently about the importance of using social media to listen to what others say about you, about brands, products, people, services, etc. Jeremiah Owyang has a great blog post about Companies that Measure Social Media, Influence, and Brand. Rather than re-create it, I’m publishing this article to link you to his ongoing list [...]

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